09 December 2024, Manila, Philippines — ChatGenie, a customer engagement solutions startup, has introduced a cutting-edge AI-driven multi-agent framework that can disrupt the Philippine Business Process Outsourcing (BPO) sector by elevating the roles of traditional customer service agents. ChatGenie’s multi-agent framework leverages multiple AI models designed to handle routine, repetitive interactions autonomously, empowering agents toContinueContinue reading “ChatGenie Unveils AI Technology to Disrupt BPO Industry, Accelerating the Redundancy of Traditional Customer Service Roles”
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ChatGenie Launches Multi-AI Agent Framework to Enhance ConsumerEngagement Between Local Enterprises and their Customers
18 November 2024, Manila, Philippines — ChatGenie, a provider of AI-powered customer engagement solutions on platforms like Facebook, Messenger, and Instagram, has launched a proprietary multi-AI agent framework for its chatbots, aimed at enhancing the accuracy and relevance of interactions between local enterprises and their customers. With this advancement, ChatGenie is positioning itself to capture aContinueContinue reading “ChatGenie Launches Multi-AI Agent Framework to Enhance ConsumerEngagement Between Local Enterprises and their Customers”
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