step-by-step blog on how
to get tickets online and how to pay
for them in BDO. This would be on how to pay for the online reservations in
your local LBC branch.
steps:
2. Go to your local LBC branch and tell them you’d be paying for your tickets.
Tip #1. The LBC Branch only has until 4:00PM for Cebu Pacific online reservation payments. Make sure to be there before the cut-off. I went to the nearest branch at around 11AM.
3. Pay the exact amount from the online booking and wait to get your receipt. No fees are necessary and the line is shorter compared to queuing in the bank. You would not need to fill out any forms as well, just have your confirmation code, name of passenger and date of flight written on a piece of paper and hand it over to the LBC teller.
4. Wait for 24 hours for the e-mail confirmation and itinerary to be sent to you.
5. If you do not get the text in 2 days, it is best to send a copy of the receipt and attach to your e-mail and sent it to: cebetkt@cebupacificair.com

is it true na we can pay cebu pac thru BPI online? thanks
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hello Zhequia, normally how many hours/days will the confirmation receipt be sent to you email? and also the internerary?
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After I paid for the tickets in LBC, I sent out an e-mail to Cebu Pacific when I got home. I checked the site and saw that my booking has been confirmed after 24 hours. 🙂
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hello, just wanna ask. itsmy first time to book online, and payed thru lbc. they ask for the confirmation number what i gave is the 14 booking number is that correct po ba? because when i booked online i haven't receive any confirmation so i guess its the booking number. tama po ba? i also try to retrieve and it says you have two booked ticket something yon, just contact and number was provided, im afraid if it not went thru..
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Hi Aries, once booked online the 14 digit code is the booking number/confirmation number. Did you try reaching out by sending an email? I have a friend who booked a ticket and sent out an e-mail and was confirmed after 24hours. I advice you do the same. Send an email to: cebetkt@cebupacificair.com and please attached the payment receipt as proof of payment along with your booking details. It would be best to do this as soon as possible.
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wat if you were not able to pay on the exact time?
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Hello,i wanna ask if how much i pay if im sending water pump to calamba misamis occidental from lapu-lapu city?
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Hi, thanks for visiting. I am not an employee from LBC however as far as I know, the weight of the item would contribute as how much the shipping would cost. I recommend heading to the nearest LBC and have your item checked.
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Online booking should be paid before midnight of the same day. Example: nagbook ka nang 10pm dapat before mag midnight bayad na. If not, I recommend booking at 1am and make sure to pay within the same day para di makuha nang iba.
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Hi can I ask you this because I book flight online on nov 18 2014 and I'll pay it today via LBC and my reservation is still on HOLD does it mean that no one still get my reservation? Can LBC also determine that my ticket reservation is sold?
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May I ask what time you booked your tickets last November 18th?
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around 11:00 PM
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Hi, the tickets may have been already purchased by someone else. Online booking should be paid before midnight of the same day. Example: nagbook ka nang 11pm dapat before mag midnight bayad na sya dapat. If not, I recommend booking at 1am and make sure to pay within the same day para di makuha nang iba. Although on HOLD pa sya technically you did not make it on time kasi, so this will be reopened to other guests.
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Hi, In the scenario given above, mari-refund pa ba ung amount? How?Thanks!
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Hi, in the scenario given above, can we still refund the amount? How?Thanks!
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I would recommend that you would reach out to cebetkt@cebupacificair.com and check out your options.
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hi this is my problem. I booked my flight last January 4, 2015 12:10a.m and paid it through LBC on 10:00 a.m same day (Sunday) the problem is until now I havent receive my Itinerary receipt and even a text from cebupacific. Should I wait for one more day before sending them an email? My flight will be next week 😦
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Hi! Have you tried sending an email to cebetkt@cebupacificair.com? That would be the next step then see after a day if the flight status is changed to Confirmed.
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Thanks for the reply ma'am. Yes I sent an email to cebupacific just this afternoon together with the receipt issued by LBC during the payment. Hoping to receive Good news from them tomorrow. GOD BLESS
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how can see my FLIGHT STATUS ma'am? I've been browsing thier website but I don't know how.HUHUHUH
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Can you please check on this link and provide the information on any of the Options. Cebu Pacific – Booking Retrieval Form
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hi i purchased my tcket thru travel agency, after few days i wanted to up my baggage allowance frm 15 to 20 kgs and made the transaction thru online and opt for payment centers but i wasnt able to pay it on the deadline, after 2 days i checked my status saying CONFIRMED WITH PAYMENT DUE, i thot my transaction was forfeited bcz it its due already, anf thres a notification wen i view my itinerary online stating THIS BOOKING IS NOT ALLOWED TO BE MODIFIED ONLINE, PLS CHEK UR ISSUING AGENCY FOR CHANGES.So i went to the travel agency whr i bought the ticket but thyr system says the airline has closed this booking for baggage upgrades. and wen i check my itinerary online the status still says confirmed with payment due. now this leaves me clueless as to where i should pay my dues. will goin to cebu pac tcket office at the airport resolves this issue? calling thr hotline no. is hopeless…..pls help me
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tnx for this infos!
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Hi, I am truly sorry for the stress this has caused you. I would highly recommend heading out to the ticketing booth near you and see if this can be resolved instead of calling.
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thanx for the advice. what if i try to pay frm the list of bayad centers? will it still be accepted? ticket booth means the ticket ofice of ceb pac at the airport or the agency whr i bought my tcket?
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There are Cebu Pacific branches in malls if it's near your area. If you are in Cebu, we have a Cebu Pacific office in Robinsons Fuente branch. If you are near the airport you can head out there as well. As for your baggage allowance you may ask this directly from the Cebu Pacific branch as well to get this fixed. I would recommend that you head out to the Cebu Pacific office cause they have a wider range of support rather than that of bayad centers/travel agencies with limitations.
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ask ko ano ang gagawin sa problem ko. declined but confirmed ang payment status pero i have a confirmation number, ang status ay confirmed, pls.i need ur reply asap
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Hi, I would recommend that you call them instead to ensure that things are clear between you and the airline.
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hi, contact the cebu branch coz its a lot easier to get thru and have the same customer support as the manila branchCebu Office: Contact/Telephone230-8888
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hi miss zhequia, i contacted them and my issue was resolved and thanx for the advice on emailing them aftrwards, in less than 24 hrs. i got my itinerary receipt thru email…thnx much, God bless
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hello mam.! another question, nkapag check in na ako sa web ng ceb. at nakakuha na ng boarding pass.ano pa kaya ang ma eencounter kong problem dahil sa declined but confirmed status sa payment
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Hi! i just paid for my booked online through BDO this afternoon and havent got email for itirenary receipt yet and when i tried to look again for the plane schedule at their website, the schedule that ive choosen has a sign that 1 seat left on that fare and the chairs for me and my little boy was already occupied.. do u think they already reserved that for us even if i havent get itirenary receipt yet?
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This happened to me when the flight date/time is already less than 24 hours from the booking time. You can check this by trying to book a ticket that's flying 2 days after to see if the bayad center option appears. 😉
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Hi.. bakit po nakalagay sa status ko confirmed with payment due? Ano po ibig sabihin non? Kakabayad ko lang po kanina.
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Hi Neel, it takes about 24 hours for the status in CebuPacific to update so keep an eye on it.
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hello po/// why i cannot find any option button to pay to LBC? only credit card/debit card , paypal and alipay.com po/ i need to pay in LBC. anyone can help?
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Sasabihin lang po ba sa lbc na magbabayad ka sa cebu pacific?
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Hi! I booked a return ticket so i am charged with foreign currency. Do lbc accepts php for foreign charges? Do they convert it to php? Thanks!
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Hello po…ano dapat ko gawin kasi nong nagbabayad na ako sa Cebuana ang sabi wala daw ako pending payment kaya unsuccessful ang payment…and nakalagay sa itinerary ko sa STATUS: CONFIRMED WITH PAYMENT DUE…di ko rin macontact ang hotline ng Cebupac.
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Hi thankyou so much for this .. You helped me so much for my ticket payment in lbc
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This is helpful thanks
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Thanks a lot for visiting! 🙂
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thanks!!!
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thank you so much:)godbless
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i'm panicking coz' its already 11:22 pm and the itinerary in the email is still haven't sent to me. i paid thru LBC 1pm this day's afternoon. good to know that you made this entry, this at least eased me up a bit. 🙂
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Glad to be of help! :)If you do not get the text in 2 days, it is best to send a copy of the reciept and attach to your e-mail and sent it to: cebetkt@cebupacificair.com
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Can I ask a question? I booked a flight at 11pm July 15,2012 and it says here that I should be able to pay it at 23:59PM. Can I still pay it at July 16, 2012?? My status now is still at hold and it's 2:30AM of July 16, 2012.. please do reply.. thanks.
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Hi, sorry for the delayed response. With online booking, you are allowed until 11:59PM of the same day for payment. You are not able to pay on the next day as others may have taken that ticket already.Thanks for dropping by. 🙂
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Hi. . thank you for the blog. it really help. “Confirmation #, Name, Date of Dep.” got it.. ^^,
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weeeeeeeeeee. thank you 🙂
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